Town of Mineral, VA

Privacy Policy

Town of Mineral is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Town of Mineral electronic billing and payment web site (E-Bill) and governs data collection and usage. By using Town of Mineralís web site and electronic billing service, you consent to the data collection and usage practices described in this statement.

Collection of your Personal Information - Town of Mineral collects personally identifiable information, such as your e-mail address, name, home or work address or telephone numbers. Town of Mineral also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your computer hardware and software that is automatically collected by Town of Mineral. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Town of Mineral for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Town of Mineral web site.

Town of Mineral encourages you to review the privacy statements of web sites you choose to link to from Town of Mineral so that you can understand how those web sites collect, use and share your information. Town of Mineral is not responsible for the privacy statements or other content on web sites outside of Town of Mineral.

Use of your Personal Information - Town of Mineral collects and uses the information provided by you to deliver the services you have requested. Town of Mineral also uses the information provided by you to inform you of other services available from Town of Mineral. Town of Mineral may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Town of Mineral does not sell, rent or lease its customer lists to third parties.

In addition, Town of Mineral may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Town of Mineral, and they are required to maintain the confidentiality of your information.

Town of Mineral will disclose the information you have provided, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Town of Mineral or the site; (b) protect and defend the rights or property of Town of Mineral; and, (c) act under exigent circumstances to protect the personal safety of users of Town of Mineral, or the public.

Use of Cookies - Town of Mineralís electronic billing web site does not assign or use "cookies". A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information - Town of Mineral secures your personal information from unauthorized access, use or disclosure. Town of Mineral secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Town of Mineral does not store your credit card number, billing address or CSC/CVV code when you make an ePayment.

Changes to this Statement - To better serve you, Town of Mineral will occasionally update this Statement of Privacy, based upon customer comments and Town of Mineralís experience with this program. Town of Mineral encourages you to periodically review this Statement to be informed of how Town of Mineral is protecting your information.

Contact Information - Town of Mineral welcomes your comments regarding this Statement of Privacy. If you have any comments or believe that Town of Mineral has not adhered to this Statement, please contact Town of Mineral at We will use all reasonable efforts to promptly review the matter and remedy any problem.

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