Village of Riverwoods, IL

Privacy Policy

Village of Riverwoods is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Village of Riverwoods electronic billing and payment web site (E-Bill) and governs data collection and usage. By using Village of Riverwoods’s web site and electronic billing service, you consent to the data collection and usage practices described in this statement.

Collection of your Personal Information - Village of Riverwoods collects personally identifiable information, such as your e-mail address, name, home or work address or telephone numbers. Village of Riverwoods also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your computer hardware and software that is automatically collected by Village of Riverwoods. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Village of Riverwoods for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Village of Riverwoods web site.

Village of Riverwoods encourages you to review the privacy statements of web sites you choose to link to from Village of Riverwoods so that you can understand how those web sites collect, use and share your information. Village of Riverwoods is not responsible for the privacy statements or other content on web sites outside of Village of Riverwoods.

Use of your Personal Information - Village of Riverwoods collects and uses the information provided by you to deliver the services you have requested. Village of Riverwoods also uses the information provided by you to inform you of other services available from Village of Riverwoods. Village of Riverwoods may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Village of Riverwoods does not sell, rent or lease its customer lists to third parties.

In addition, Village of Riverwoods may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Village of Riverwoods, and they are required to maintain the confidentiality of your information.

Village of Riverwoods will disclose the information you have provided, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Village of Riverwoods or the site; (b) protect and defend the rights or property of Village of Riverwoods; and, (c) act under exigent circumstances to protect the personal safety of users of Village of Riverwoods, or the public.

Use of Cookies - Village of Riverwoods’s electronic billing web site does not assign or use "cookies". A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information - Village of Riverwoods secures your personal information from unauthorized access, use or disclosure. Village of Riverwoods secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Village of Riverwoods does not store your credit card number, billing address or CSC/CVV code when you make an ePayment.

Changes to this Statement - To better serve you, Village of Riverwoods will occasionally update this Statement of Privacy, based upon customer comments and Village of Riverwoods’s experience with this program. Village of Riverwoods encourages you to periodically review this Statement to be informed of how Village of Riverwoods is protecting your information.

Contact Information - Village of Riverwoods welcomes your comments regarding this Statement of Privacy. If you have any comments or believe that Village of Riverwoods has not adhered to this Statement, please contact Village of Riverwoods at We will use all reasonable efforts to promptly review the matter and remedy any problem.

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