How can you be sure you are receiving our emails? You need to add our email address to your whitelist. A whitelist is a list of email addresses that you want to receive email from. By adding an address to your whitelist, you are telling the email system not to filter email from that address, therefore, ensuring that it ends up in the Inbox. Below are instructions on how to add an email address to the whitelist.
Our email address is eBill3237@jUSTInter.net.
New Subscribers
You will need to add the "From address" to your AOL address book:
Existing Subscribers
If you are already a subscriber but the email isn't getting through, the email may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If the email is in your AOL Spam Folder, open the email and click the This Is Not Spam button. Lastly, please add the "From address" onto your Address Book as outlined in our New Subscribers info above.
New Subscribers
You will need to set up a filter to redirect the email into your inbox:
Existing Subscribers
If you are already a subscriber but the email isn't getting through, check if the email is in your Yahoo Bulk Folder. If the email is there, open the email and click the Not Spam button. Next, check the "From address" on this list, select it and click the Remove Block button. Lastly, if you have not done so, please set up a filter as outlined in our New Subscribers info above.
New Subscribers
You will need to add our From address to your Hotmail Safe List:
Existing Subscribers
If you are already a subscriber but the email isn't getting through, make sure that the email is not being sent to your Junk E-Mail Folder. If the email is there, open the email and click the Not Junk button. Next, check to see if the email's "From address" is in your Blocked Senders list. If you see the "From address" on this list, select it and click the Remove button. Finally, if you have not done so, add the "From address" into your Safe List as outlined in our New Subscribers info above.
New Subscribers
You will need to add the "From address" to your Gmail Contacts List:
Existing Subscribers
If you are already a subscriber but the email isn't getting through, make sure that the email has not been mistakenly marked as Spam:
New Subscribers
You will need to add the "From address" to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
Whitelist your Personal Address Book:
Existing Subscribers
Initially, the automatic junk mail detection for incoming messages might not be very accurate and you should check your Junk folder to see if the email has been mistakenly detected as junk. To prevent this from happening in the future, you need to mark the email as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".
New Subscribers
Netscape Mail Web-Based Email has no filters and spam protection. Therefore, you can enjoy the email without doing anything further, because it will not be mistakenly filtered.
Outlook 2003
New Subscribers
You will need to add the "From address" to your Safe Senders list:
Existing Subscribers
If the Junk E-Mail Filter accidentally catches the email, you can simply add the "From address" to the Safe Senders list, and no future email from us will be inspected by the filter. The instructions are outlined above in our New Subscribers info above.
Outlook 2007
E-mail addresses that are listed in your Contacts are considered safe by the Junk E-mail Filter if the Also trust e-mail from my Contacts check box is selected (the default setting). However, you might also sometimes send e-mail to recipients who are not listed in your Contacts. Such recipient addresses are not considered safe by default. If you want these addresses to be considered safe, do the following:
If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.
In most cases, just by adding the From address to your address book, safe list, white list or contact list will be sufficient.
If the email is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select the email and click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application.
To ensure that all our emails get to your Inbox, add us to your whitelist.
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